The mobile phone is at the frontline of business communication. In what was a rapid evolution, information workers today overwhelming prefer their cellular phones and smartphones over desk phones for their communications. Many organizations have had to move quickly to adapt their phone solutions to keep up.The high cost of cellular phone calls has made it absolutely essential to find ways to route these calls whenever possible back through cost-effective landline systems. A mobility router is designed from the ground up to address core enterprise mobility challenges, including:
The good news is that the cost-savings advantages of these mobile phone solutions are accessible to organizations of all sizes—even those with complicated, heterogeneous PBX systems. With a mobility router, back-end complexity will never prevent an organization from meeting its goal of lowering the total cost of phone-based communication. It integrates easily with PBX systems from ShoreTel, Cisco, Avaya, Alcatel, Siemens and even other UC solutions such as Microsoft OCS.
Additionally, your solution should integrate with enterprise wireless LAN (WLAN) systems from vendors such as Cisco, Aruba, Meru Networks, Juniper Networks and Aerohive and is supported on a wide range of mobile handsets, including BlackBerry, iPhone and Nokia. The solution should integrate easily with an organization’s current legacy phone systems and handsets, both domestically and internationally.
Today’s organizations are increasingly global, with regional offices and operations centers around the globe. Growth from mergers and acquisitions is a common culprit for this kind of distribution, but increasingly companies simply want a local presence to increase regional market share and to improve service quality.
Whatever the reason, it’s typical to find that these enterprises have deployed their PBX solutions in an ad-hoc manner, with different vendor systems in different regions based on whatever is popular locally. As a result, organizations are typically forced to deploy different mobile solutions to accommodate the mobile call routing needs of each different system.
A Mobility Router changes all that. What’s the secret to this brilliantly simple solution? Session Initiation Protocol (SIP) provides connectivity between the router and the PBX system. All landline calls and so-called “anchored” cell calls (dialed via the office) interact with the PBX system normally. VoIP or WLAN calls are routed to the PBX via the Mobility Router, which appears to the PBX system as a shared or bridge line. The SIP line connection is used by the VoIP Router to integrate the mobile phone into the PBX, giving users all of the convenience and productivity features of the land-based phone system.
Because of an open standards architecture, companies can rest easy that their solution will just work, regardless of what the future may hold. Thanks to a no-hassle, vendor-agnostic integration, companies can make the decision to change out one phone system for another without negatively affecting their mobile investment.
It all boils down to no surprises and nothing to detract from the cost optimization benefits of your least-cost call routing solution.