Our business is built around listening first and responding in a way that will help you discover the right solution. We offer a World-Class experience, from the very first contact. This is the BCS Difference.
We don’t just take products out of the box, we can mold them to fit your business exactly with skills that most VARs simply don’t have. Our team of developers is able to offer custom integrations that make your existing systems and processes work seamlessly with your new UC setup.
Voice Over Internet Protocol, or VoIP, is a phone configuration that allows your company or organization to make phone calls over your existing internet connection, rather than traditional Public Switched Telephone Network (PSTN).
The Internet Protocol (IP) was originally designed for data networking and following its success, the protocol has been adapted to voice networking by packetizing the information and transmitting it as IP data packets. VoIP is now available on many smartphones, personal computers and mobile devices such as tablets.
Voice over IP (VoIP) can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN, including:
These, and many other advantages of voice over IP, are making businesses adopt VoIP phone systems at a staggering pace.
The way that VoIP is set up today makes it extremely reliable. You can connect to crystal clear calls around the world with a VoIP system, and often for a fraction of the cost. Further, VoIP offers continuity for your business, allowing you to keep operations up and running via phones, internet, and mobile devices in the event of an emergency or natural disaster.
This type of provider generally uses the public Internet, where call quality might be spotty and DSL or cable lines can go out from time to time. This is fine for consumer use, but our clients expect perfect calls and non-stop dial tone. That’s why we connect to our customers via a private connection. Keep in mind that, Vonage, cable companies, and Skype are primarily selling to individuals, we provide a virtual PBX service to business exclusively.
A well-managed system feels easy. It just works. We’ve discovered that this is what users need to get real impact from a cloud-based solution. With our cloud solution, your business gets:
Our team of expert training professionals offers both remote web-based training and onsite training for your users. A special training session will be scheduled with the dedicated phone manager and oftentimes, companies take advantage of our "train the trainer" sessions.