The BCS Difference

Our People

Our team makes all the difference. We have the depth of experience that lets us understand and explain every aspect of your new phone system, network upgrades and assessments, and VoIP integrations. We pride ourselves on service. From the start of your project, our helpful and knowledgeable associates will work with you to find the solutions that are most useful for your company, no matter what your industry or budget. Time and again our team has received the highest possible marks from our customers when it comes to service. We take great pride in being able to offer top flight service for the duration of any project.

our services

At the core of all of our services is the desire to make your organization work better. That means giving you the ability to communicate with your team not in the way that we deem best, but in a way that makes sense for your unique needs.

our knowledge

The simple truth is that we know communications solutions and we can help you choose which ones are right for you. That means we know how to uncover how to solve communication issues you didn’t even know you had with software and hardware that is customized to your organization.

TELL ME MORE
Easy Upgrades and Promptness “All upgrades are easy and well planned so there is no down time for our business. Any issues that come up are taken care of by professionals in a timely manner so our business is always running.
From specing out the system and the design process to the implementation, everything ran smoothly. BCS always takes the steps to make sure what they deliver is the correct solution right out of the box, and customers are up and running quickly.
They have the resources to help anywhere you need when it comes to technology and that is hard to find. In all my years working with BCS there was never an issue that they were not able to see through to completion.

George-Paul Cicarlan

IT Manager & Assistant Chief Engineer
Assembly Speciality Products

Frank Lucas

Network Administrator,
4 Moms

Kevin Stowe

Infrastructure Manager, Proforma

our history

From the very beginning, the BCS mission and desire has been rooted in our overwhelming desire to serve our clients.

2002

BCS was born

Originally created to help phone system vendors with prospecting and appointment setting for new opportunities.

2003

First VoIP installation

Our team successfully completed its first VoIP installation at the Greater Akron Better Business Bureau.

2004

Customization team created

In-house programming team was formed to create unique VoIP integrations with other business systems. 

2007

BCS Became a VoIP Reseller

As the VoIP market grew, our team decided to become engineers and advisors in the VoIP platforms.

2010

VoIP Gold Status Achieved

After only three short years, BCS reached the status of a Champion Gold Partner.

2010

Cloud Enabled Partner

The BCS Team became a Cloud enabled partner to help companies nearly seamlessly move their phone system to the cloud.

2017

BCS - Trusted Advisors

Leading Northeast Ohio as experts in the VoIP technology, our team has grown and have become known as "Your VoIP Trusted Advisors."

2018

NATIONAL INSTALLATIONS

Currently, the BCS Team has completed successful Onsite, Cloud or Hybrid VoIP deployments in 19 states, Mexico, and Canada.